Had the most lovely experience booking my vacate clean and carpets with the lovely staff, they all went above and beyond. A huge thank you to Michelle and the amazing team for everything and making my experience so quick simple and easy.The house was spotless couldn’t fault a single thing. Highly recommend essential home services for all your cleaning needs.
The cleaning team is really great, very kind and polite, and you are really unique in your work, very precise and clean, thank you.tiffany kaite are amazing
One of the best cleaning team that I have found after a long time and I am satisfied. Their work is very clean and fast and the employees are very polite and kind. Thank you taryn and kelly 🫶🏻
I have been very happy with the cleaning service provided by this team since I became a customer 18 months ago. All of the guys and gals that provide an excellent cleaning service are very friendly, hard working and always happy to follow instructions and provide a thorough and professional service. I would recommend them highly.
I had my first clean with Essential Home Services this week. The two lovely ladies did a fabulous job and my little dogs loved them. Always a good sign 😊
Kelly and Mica were at my place today. Kelly is a regular cleaner and she always goes out of her way to ensure my place is sparkling and squeaky clean. Kelly always listens to my wishes and clarifies with me if she feels it is necessary. Essential Home Services are a great company who recruit smart people and train them well. This is their recipe for success, well done today girls and thank you!
Kelly and Michelle were our team this fortnight and they did an excellent job, very thorough. As usual, they were cheerful and hard working. We are good to go for another fortnight!
Essential Home Services have cleaned our home every fortnight for years and we’ve always been happy with their work. They have several teams on rotation who provide a consistently high level of service and leave our double-storey home sparkling clean. Everyone is polite, friendly and trustworthy, which is so important when you’re letting new people into your home. Their prices are very reasonable too, and I’ve recommended their services many times over the years to friends and family looking for quality cleaners in Melbourne.
Kelly and Brooke always do a wonderful clean for us, we are never left disappointed. They take extra care to go out of their way to make sure all of our toddlers toys are picked up and put away, even the toys that get lost under the couch. Overall the house is always left looking great!
Needing to find a cleaner for a vacate clean on the Mornington Peninsula quickly luckily we came across Essential Home Services, the service provided, communication and work was exceptional. We'll absolutely be using them again.
I regret to inform potential customers of my extremely disappointing experience with Essential Home Services. Despite their initial promise of a thorough end-of-lease clean, the service delivered was far below acceptable standards. Despite multiple opportunities (four separate visits were arranged), the company failed to rectify the inadequacies of their service. Notably, their final promised visit to address remaining issues never occurred, showcasing a lack of commitment to their word and customer satisfaction.Further complicating matters, Essential Home Services made false claims about liaising with my real estate office to confirm the completion of their service to the agreed standards. Upon verification with my property manager, it was clear that no such communication took place, and the cleaning deficiencies remained unaddressed.Attempts to resolve the issue directly with the company were met with unresponsiveness. Promises for follow-up communication were not honoured, leaving me with no choice but to seek resolution through other means.This experience has been not only frustrating but also highlighted the extraordinary lengths my real estate agent went to, personally ensuring that the end-of-lease conditions were met at no additional cost to me—a responsibility far beyond her obligations.I caution potential customers to consider this review and weigh the reliability and integrity of Essential Home Services before making a decision.
Thought our has was clean but after Essential Home Services came we couldn't believe how amazing our home looked, it's like a display home now, perfectly clean oven, shower, floors, doors etc. We would recommend them to anybody. And being a local cleaning company from the Mornington Peninsula!
Very happy with the cleaning service provided by Tiffany and Katie. They are very pleasant whilst also doing above and beyond during their time here. Also, very happy with the communication from their admin team.
We have recently enjoyed the services of Essential Home Services to clean our house. Our "team" were cheerful and very thorough and our house now sparkles! Just google "cleaner Mornington peninsula" to find them.
We were billed the amount of $600 for a supposed 6-hour service, the cleaners were on-site for 4.5 hours.Several areas were left dirty and unclean, completely defeating the purpose of hiring professional cleaners.Most disappointingly, we requested a 30-minute heads-up before completion, the cleaners left without notifying us. This left our home unlocked and unattended.After pointing out the issues, we were only offered a $60 refund, which is a far cry from the overcharge of $540 for the incomplete and substandard service. This refusal to take responsibility for their shortcomings is both frustrating and disappointing.While they offered to rectify their mistakes by coming back, after our experience, we are not comfortable allowing them back into our home.Super disappointed, save yourself the trouble and seek services elsewhere.
This company is very good. I would recommend them to anyone needing a cleaning service. I'm on the NDIS and have been scammed by many cleaners over the years. Dodgy cleaners are a dime a dozen but these guys are great. Staff are friendly and efficient.
We had your team at our home today and they knocked our socks off! The place looks incredible. As someone who loves the little things, your team did little things that really made a difference. They cleaned some dishes we had on the sink, they made the beds and more. Please pass on our massive thanks for awesome work.
I’ve been with EHS for a little over 12 months and Kelly was assigned to clean my house weekly, I have been extremely happy with Kelly’s high standard of cleaning and have found her to be very trustworthy and reliable
From the moment they answered the phone so professionally, through to the follow up afterwards, these guys are hard to fault. A great quality clean, at a fair price, and conveniently scheduled. The cleaners we had (Brooke and one other) were good communicators and problem solvers, and I would 100% use their services again. They deserve all the good reviews. My only negative is that they don't service the whole of Melbourne!! Have a great 2024- they deserve growth and success.
I have been using EHS for around 3 years. Marlon and Michelle are wonderful to liaise with and have always found them to be extremely helpful and professional.Kelly has been designated to my house for around 12 months now and have always found her to be extremely trustworthy, reliable, great cleaner, courteous, professional and friendly in her approach.I would highly recommend Essential Home Services to anyone.
Excellent cleaning company mikayla the cleaner was honest and friendly. Office staff friendly as well. If looking for cleaner in Mornington pennisula highly recommend. You will not regret it
Great company, had a move in clean last Oct and was nice to move into a clean home with most the big cleaning jobs completed. The cleaners did a great job.
This cleaner on the Mornington Peninsula is always on time, efficient and the lovely people are always up for a friendly chat as they work. They also do a fantastic job working around my curious toddler trying to "help". I am always happy with the state of my home after a visit.Just a little update, the service remains great with just a few little bumps over the silly season! Kelly and Brooke today were amazing as usual and definitely deserve to be recognised!
We've used EHS for about 2 years now. They are extremely efficient (our home is 4 bed, 2.5 bath and they do it in 1.5 hours with 2 cleaners), pretty standard pricing, and very professional. I love that they clean areas our previous cleaners typically skipped, like the exhaust fan grease trap, dusting cobwebs from ceilings, and under our children's beds and change tables. We're very satisfied and will continue to use them.
I have never used a commercial cleaning company before and so was a little apprehensive when searching for a Mornington Peninsula cleaner on Google. But I feel I struck gold finding Essential Home Services. Their communications and processes are very professional. And many thanks to Kelly and Julia who did a wonderful job cleaning for us.
We have always been happy with the standard and consistency of cleaning done at our home. Marlon and his team are always accomodating, flexible and do their best to assist with extra tasks, additional cleaning etc when required. Can recommend their services!
Kelly & Hitice were lovely ..very efficient & did an amazing thorough cleaning job for us ..& so quick ....lovely to chat to but they still worked as we talked ...& arrived on time ..i would highly recommend essential cleaning & their lovely team of cleaners
I recently had Kelly and Julia attend my home. They did a fantastic job, they were thorough and efficient. I was very happy with them.Thanks to the team at essential homes services. I would recommend them to others.
I had an excellent experience with this cleaner company on the Mornington Peninsula. The team did a fantastic job, and I was impressed with their efficiency. I called them just two days after Christmas, and they managed to fit me in that very afternoon. Highly recommended for their prompt service and thorough cleaning!
Cleaner Mornington PeninsulaAbsolutely fabulous cleaning, the ladies arrived on time and were very professional and they did an amazing job. Highly recommend Essential Home Cleaning
I have used Essential Home Services for around six months now and have found Marlon, Michelle and the staff to be very helpful and courteous, and they always do a good clean.
I had the pleasure of Cindy and Ruth helping me have a clean house for Christmas. So lovely both of them, and super efficient. Felt like a new house when they had finished. Just wonderful friendly service. Would not hesitate to recommend. I am a very happy customer that’s for sure. GREAT JOB.